Return on investment (ROI) depends on the perspective of the benefactor. Consider the following:

Hospitals

• Safety; reduced possibility of liability claims
• Less money spent as a result of simple in-house repairs
• One printed circuit board could cost more than training 2-3 students
• Ignorance of what is and is not needed for a repair could result in thousands of dollars of overcharges
• Hospitals can maximize their equipment investment
• Major part of reducing overall total cost of ownership (TCO)

Biomed Shop

• Faster PMs
• Better, faster troubleshooting
• Frees up resources for other tasks
• Less time spent on RMA paperwork
• Reduction in equipment loaners
• Reduction in service costs
• Troubleshooting tips and tricks facilitate faster fault isolation and increased equipment up-time

Biomed

• Increased confidence to persevere in finding a solution
• Knowledge that will helpful for BMET test
• Invaluable troubleshooting tips that extend beyond electrosurgery
• The student materials provide much more information than the service manuals

Dale Munson was the original designer, developer and instructor of all training materials for Valleylab/Covidien/Medtronic. With more than ten years of experience, he has a vast knowledge of the generators and their idiosyncrasies. He also has a passion for simplifying complex information and an unparalleled dedication to the biomed community.

BSS is the preeminent resource when it comes to providing needed information on Medtronic ESUs.

Yes, absolutely. BSS does not restrict training registrations.

We accept Purchase Orders and all major credit cards.

Dale Munson recently wrote an article on this topic for TechNation located here. When he wrote the article, he provided criteria that should be considered when purchasing an ESU analyzer but gave no specific recommendations. For many reasons, we have found the BC Group 2400 or ESU-2400H to be, hands down, the best analyzer on the market. If you have specific questions about this recommendation or need side-by-side data for a purchase justification, please contact us at 303.525.3393 or write to info@biomedsupportservices.com

We use and recommend the use of BC Group test equipment in our classes… and it is part of the course cost. However, if you want to bring equipment that you use in your everyday work, we don’t impose any restrictions.

Yes. We always go to AAMI and MD Expo. Occasionally, we conduct training classes at regional biomed society events.

Student discounts and student tuition waivers are handled on a case-by-case basis. It mostly depends on the student enrollment for a particular class. To be considered for a tuition waiver, fill out the contact form on the Contact Us web page.

Yes, if you fulfill the written and practical requirements of the course, you will receive a Certificate of Qualification.

Based on feedback from thousands of prior students, the BSS electrosurgery course provides in-depth information that is unavailable elsewhere. Numerous students have emailed us and said they knew the answer to every electrosurgery question because the questions were similar to the ones found on our review quizzes. Further, the tips and tricks learned in class are very beneficial.

Absolutely. We are proud of our simple-as-possible training materials and we’re sure you will be impressed with the amount of useful information you will receive during the class. For samples, make a request via the contact form, found on the Contact Us web page.

Unquestionably, training is the focus of our service to the biomed community, but we are open to designing and developing course materials outside of electrosurgical products. As Lean Six Sigma experts, we also do consulting as it applies to process and performance improvement. And, we are ALWAYS available to answer your questions.