General Information

Learning Objectives

Biomed Support Services (BSS) technical training is designed to teach Biomed Equipment Technicians (BMET) and Clinical Engineers (CE) how to install, setup, operate, calibrate, and troubleshoot a variety of electrosurgical generators, including the Force FX™-C, ForceTriad™, Force EZ™, FT10™, and LS10™.

Given specific information and guidelines for maintaining this equipment, the students will be able to perform preventive maintenance procedures and rectify ESU generator issues with confidence. Overall, BSS courses allow hospitals to maximize their equipment investment by minimizing equipment down time. More than 60 percent of the class involves demonstrations and practical hands-on laboratory exercises.

Class Size

For optimum instructional effectiveness, classes are limited to 15 students and are filled on a first-come, first served basis.

Training Material

Students will receive a Student Guide and handouts for each generator covered in class.

Knowledge Prerequisites

Course attendees should have a background in electronic engineering technology or biomedical equipment technology. This training is generally offered by technical schools or through military training. Students should know how to operate basic test equipment and know how to remove and replace circuit components. Experience with electrosurgical equipment is especially beneficial.

Class Hours

Registration and continental breakfast begin at 8:30am. Classes start at 9:00am and end at 4:00pm each day, but the schedule may vary depending on the specific needs of the students.

Items Needed for Class

It is beneficial, but not mandatory, for participants to bring a laptop with a serial port or serial-to-USB adapter. With a laptop, students can establish HyperTerminal communication to the Force FX™-C electrosurgical generator troubleshooting links. A flash drive or other mass storage device is also beneficial.

Course Completion Criteria

Successful course completion is determined via quizzes and laboratory exercises. Students will be awarded a Certificate of Qualification if they fulfill the competency requirements.

Dress Code

We want you to be comfortable and relaxed when you come to class, so the dress code is casual. No shorts, tank tops or flip flops, but jeans are fine.

Cancellation Policy for Calendar (Open) Courses

Cancellations Made by Student

For cancellations made five (5) or more business days prior to the start of a course, the student can request to either....

  • Be rescheduled into another course, or
  • Receive a full refund from Biomed Support Services (BSS)

If the student withdraws from the course within five working days of the first day of the course, they will receive a 50% refund of the total course fee.

For no-shows, payment is non-refundable – The term no show is defined as the student does not show up on the date the course starts, and there was no prior communication from the student to cancel or reschedule the course.


For reschedules made five (5) or more business days prior to the start of a course, the student can request a different date or a different course.

Substitutions of One Student for Another

Substitutions of one student for another for a specific enrollment are accepted with at least three days’ notice prior to the beginning of a class.

Cancellation by Biomed Support Services

There are generally two primary reasons for cancelling a class: weather and insufficient enrollment. Other than Acts of God, Biomed Support Services may cancel or reschedule any class for any reason and will attempt to provide at least ten (10) days’ notice. At the Customer's direction, BSS will refund the Customer fees paid for the canceled class or credit the fees to a rescheduled class.


Travel arrangements are the students' responsibility. BSS will not be responsible for any financial loss incurred by the student or his/her employer due to rescheduling or cancellation of any BSS course. In cases where the student is traveling interstate to attend a BSS course and incurs financial loss to reschedule or cancel his/her travel and accommodation bookings, the student will be eligible to claim a 10% discount on the applicable course fee for the next available BSS course the student or his/her designated representative wishes to attend.

Course Registration for Open Courses

Click here to register for all open courses. After registering, you will receive a confirmation email, which confirms your seat in the class.

Meet the Instructor

Dale Munson
Principal Instructor

Dale Munson is an accomplished corporate trainer, writer, and speaker. He has more than 35 years of experience designing training programs that are uniquely targeted to his technical audiences. Formerly with Medtronic, but now the owner of Biomed Support Services, LLC out of Colorado Springs, CO, Dale manages a small group of technical professionals who travel the country providing training courses on a variety of electrosurgical devices.

Dale holds a Master’s degree in Education with an emphasis in Information and Learning Technologies and undergraduate degrees in Business Management and Information Technology. He is also a certified Lean Six Sigma Master Black Belt.